FREQUENTLY ASKED QUESTIONS
ARE YOU INSURED AND BONDED?
Unlike most small, local cleaning companies, Maids of Honor maintains substantial liability coverage for all of our employees, as well as worker's compensation coverage. In addition, we are fully bonded should something go wrong at your house or facility. We can provide a certificate of insurance for your records upon request.
ARE MY KEYS SAFE WITH MAIDS OF HONOR?
For our residential customers, their keys are identified by a customer number, without a name or address. The keys are stored in a locked key storage device to which only our managers have access. The key is issued to the team leader on the day of your clean and returned at the end of the day to the lock box. Finally, a complete key inventory is performed at the end of every business day.
WHO WILL CLEAN MY HOUSE OR FACILITY?
For our residential clients, we work in teams of two, one of whom is a team supervisor. Two-person teams prove to be the most efficient because each employee can concentrate on a specific task while in your home. We make every effort to ensure that our clients are served by the same team for every cleaning, but occasionally we cannot guarantee this and work with our clients to either provide a separate team or reschedule a cleaning.
DOES MAIDS OF HONOR PROVIDE SUPPLIES?
Yes! All of our cleaners have green, eco-friendly cleaning supplies for all of their jobs. However, should you desire specific cleaning agents or a specific vacuum to be used at your facility, we would be happy to do so!
HOW LONG DOES IT TAKE AND HOW MUCH DOES IT COST TO CLEAN MY HOME?
The average home takes between 1.5 hours and 4 hours to clean depending on size, number of bathrooms and overall house decor. We bill an hourly rate - and as no two homes are identical, we would be happy to provide an estimate for you.
ARE YOUR EMPLOYEES TRAINED?
All of our employees are trained in efficient, effective cleaning techniques. Each team supervisor is also trained to identify problem areas and ensure that your home is cleaned to your liking each and every time we visit. We also have field supervisors who will periodically visit sites with cleaners to provide another layer of quality assurance.
WHERE DOES MAIDS OF HONOR CLEAN?
We clean throughout Burlington, Camden and Atlantic counties in New Jersey. We also clean in Lower Bucks and Eastern Montgomery counties in Pennsylvania.